Pollmine.com, USA Customer Feedback System
  1. Overview 2. Design 3. Distribute 4. Analyze 5. Survey Administration 6. Product Administration

Overview

The focus of Pollmine customer feedback system is to enable a platform for ongoing feedback between business management and customers.

It offers: 

  • Integrated experience for customers

  • Integration with internal system including authentication and authorization

  • Summary and custom reports to suit specific business needs

The end result is a comprehensive feedback loop between customers and business management.

Type of customer feedback:

  • Customer surveys: Listen, learn and respond to specific customer needs
  • Market Research: Identify and get feedback on new product and service opportunities
  • Message to the manager: A simple form that let customer quickly submit feedback

Showing customer surveys from one of Pollmine's customer

Pollmine powered surveys provide:

  • Look and feel of the customer web site
  • Integration with internal systems
  • Cohesive customer experience
    • A welcome message from management
    • list of active surveys
    • Option to save partially filled surveys
    • Thank you message
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